TERMS OF SERVICE

Welcome to Moncada Marketing Agency. These Terms of Service govern your use of our website, services, and communications with us. By submitting a form or engaging with Moncada, you agree to the following terms.

1. Our Process

Moncada provides in-person marketing services including mobile billboard advertising using custom bike trailers and costumed characters.
Here's how it works:

You fill out our interest form (name, phone, email, business name).
A Moncada team member will contact you directly.
If you’re interested, we meet in person at your business or preferred location.
After agreement, we sign a contract detailing dates, campaign style, and duration.
Payment is handled in person only — never online.

2. No Online Payments or Personal Banking Information

Moncada does not accept online payments. We do not collect or store credit card numbers, bank account details, or any other sensitive financial information through this website or by phone.

You only provide:

Your Name
Phone Number
Email Address
Business Name

All final agreements and payments are handled face-to-face.

3. Cancellations

If you need to cancel a scheduled campaign:

Please notify us at least 48 hours in advance.
Cancellations after that may result in rescheduling limitations depending on availability.

4. Content Restrictions

We reserve the right to decline campaigns that involve:

Hate speech, explicit or adult content, political content, or anything illegal.
Anything that conflicts with the values and image of Moncada.

5. Use of Media

Unless otherwise requested in writing, Moncada may capture photos or videos of your campaign and use them for future promotional purposes (website, social media, etc.).

6. Privacy & Data Use

We will only use your contact information to reach out regarding your inquiry or campaign.
We will never sell, share, or misuse your data.

7. Updates to Terms

Moncada may update these terms as the business evolves. Updates will be reflected on this page with a new effective date.